delivery

We want each order to reach you as quickly as possible, and ensure that our sellers' delivery charges are fair and reasonable.

So that you know what to expect, our sellers follow this guide to delivery charges and timeframes. Each individual order arrives on your doorstep directly from the small business that created, designed or selected it, so please note that charges and delivery times may vary from seller to seller.

delivery guide

DELIVERY TYPE	TIMING AND ORDER DEADLINE	CHARGES
UK STANDARD ITEM UK only	Allow up to 7 days for delivery. For standard items only. See non-standard information below for exceptions.	Up to £4.75 per item; many are FREE
STANDARD COURIER DELIVERY Mainland UK only	Ensures delivery 3-5 days from dispatch. Please note this is not an express delivery service.	£3.95 per delivery (standard items)
2 DAY DELIVERY* UK and weekdays only	Order before 12pm for delivery within 48 hours.	ADDITIONAL £3.95 per delivery
NEXT DAY* UK and weekdays only	Order before 12pm for delivery the next working day.	ADDITIONAL £4.95 per delivery
EXPRESS 1pm* UK and weekdays only	Order before 12pm for delivery before 1pm the next working day.	ADDITIONAL £6.95 per delivery
SATURDAY DELIVERY*	Ensures delivery on the next available Saturday.	ADDITIONAL £12.95 per delivery
INTERNATIONAL, NON-MAINLAND UK AND HIGHLANDS OF SCOTLAND*	International delivery is available on many items. Delivery times for international deliveries and deliveries to non-mainland UK and Highlands of Scotland may vary and are estimated from dispatch.	International delivery costs are country specific. Please see delivery tariffs on products pages and at checkout.
UK NON-STANDARD ITEM	Personalised, bespoke and made-to-order items can take up to 28 days. Delivery costs and times on all non-standard, heavy, valuable and perishable items will vary.	Please see delivery tariff at checkout.

*It is entirely at the seller's discretion as to whether they choose to offer express or international delivery options. Express, next day and international delivery options are excluded from any special offers or promotions.

delivery charges

Almost all standard orders are delivered within the UK for under £4.75 per seller, many will be FREE.

delivery times

Unless an item is being specially made for you or ordered, delivery is normally within five to seven working days, often much sooner.

The partner will post details of delivery times on their product pages, and again notify you on receipt of your order notification.

If you have a query about delivery for a product which you have already ordered, please contact the seller concerned. You can do this using the contact link on your order confirmation email and it is for them to deal with such enquiries in the first instance. We will of course be very happy to help once you have first done this.

All of our sellers take pride in giving a great service, and that includes efficient delivery. However, there are rare occasions where external factors completely outside of their control can delay a parcel, despite their best endeavours, so we do ask for your patience and cooperation in these circumstances.

UK delivery of standard items

Almost all standard orders are delivered within the UK for under £4.75 per seller, many will be FREE.

We encourage all of our sellers to offer FREE delivery for all products (especially those over £30). If a product is delivered FREE this is clearly displayed on each product page.

If a product has an allocated delivery charge, it will be in accordance with the size and weight of the product.

UK delivery of non-standard items

Non-standard products are those which are deemed to be fragile, perishable, high-value, large or heavy, or those which involve other such exceptional delivery requirements. For these products, the above tariff will not apply; instead, please see the applicable delivery costs on the relevant product pages.

UK standard courier delivery

Standard courier delivery is offered on certain products to UK addresses only for £3.95 per seller. A supplement may be charged for delivery to Highlands of Scotland, non-mainland UK addresses and non-standard items. Please see delivery tariffs at checkout. Please note standard courier delivery is a tracked courier service and not a guarantee of next day or express delivery.

UK express delivery

Express delivery is offered on certain products to mainland UK addresses only. If the product you wish to purchase is available for express delivery please order before noon.

DESCRIPTION	ADDITIONAL COST PER DELIVERY
Next day (order received next working day)	£4.95
Express 1pm (order received next working day before noon)	£6.95

international delivery

International delivery is available on certain products, indicated by a flag on the product page. To find these products, simply select the international delivery filter when you're on a product category base page. Read more.

Delivery is charged in accordance with the size and destination address of the order as outlined on the relevant product pages.

international delivery zones

Western Europe

Ireland, Belgium, Luxembourg, Netherlands, Denmark, France, Germany, Monaco, Greece, Portugal, Italy, Spain

Please allow 2 - 5 working days from dispatch.

Rest of Europe

Albania, Andorra, Armenia, Austria, Belarus, Bosnia and Herzegovina, Bulgaria, Cape Verde, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greenland, Hungary, Iceland, Latvia, Liechtenstein, Lithuania, Macedonia (Republic Of), Malta, Moldova (Republic Of), Montenegro, Norway, Poland, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Turkey, Ukraine

Please allow 5 - 10 working days from dispatch.

USA & Canada

Please allow 5 - 10 working days from dispatch

Far East & Australasia

Australia, Brunei Darussalam, China, Hong Kong, Indonesia, Japan, Korea (Democratic People's Republic Of), Korea (Republic Of), Lao People's Democratic Republic, Macao, Malaysia, Myanmar, New Zealand, Philippines, Singapore, Taiwan, Thailand, Vietnam